Megapari Customer Care
Every official way to reach Megapari support from Bangladesh, ranked by speed, and what to send so you get an answer in one go.
Contacts
| Channel | Where | Speed | Best for |
|---|---|---|---|
| Live chat | Site or app, bottom-right icon | Minutes | Login, deposits, bets |
| Telegram bot | @Megapari_Supportk_bot | Under an hour | Working links, general questions |
| Telegram channel | @megapari_bg | Announcements | New domains, bonus days |
| support@megapari.com | Same day | Documents, complaints | |
| Phone | +44 203 807 7601 | Immediate | International rates apply |
Common problems and who solves them
| Problem | First step |
|---|---|
| Site does not open | Not a support issue. Use the working link. |
| Deposit not credited | Wait 30 minutes, then chat with transaction ID |
| Withdrawal pending | Upload NID under Personal profile, then chat if still pending after 24h |
| Bet settled wrongly | Chat with the bet ID from My bets |
| Account blocked | Email with ID and NID photo |
Frequently asked questions
What is the fastest way to reach Megapari support from Bangladesh?
Live chat inside the site or app. It answers within a few minutes and works in Bengali and English. Telegram is second. Email is for anything that needs a document attached.
Is there a Bangladesh phone number?
No local number. The international line is +44 203 807 7601, which costs international rates from a Bangladeshi SIM. Use chat instead.
What should I include when I contact support?
Your login ID, the exact error text or a screenshot, and for money issues the bKash or Nagad transaction ID and amount. That avoids two rounds of questions.
Support asked for my NID. Is that normal?
Yes, for withdrawals and account recovery. Send it only through the site's document upload or the official email, never through a personal Telegram account.
How long do complaints take?
Chat issues are usually solved on the spot. Verification and withdrawal reviews take up to 24 hours, longer during big cricket tournaments.